14 takabet's Privacy Policy

14 takabet is an online gaming and sports betting platform that provides services to users in Bangladesh. This privacy policy ("Policy") explains what personal information we collect from you when you use our website https://14takabet.cam, the purposes for which we use it, and how we keep that information secure.

By creating an account on 14 takabet or using our services, you agree to the terms of this policy. This policy is related to our Terms and Conditions and both documents should be read together.

This policy applies when you:

• Browse or register on our website
• Play any game or place sports bets
• Complete deposit or withdrawal transactions
• Contact our customer support team
• Participate in our promotional offers or bonuses

During registration and the account verification process we collect:

• Full name and date of birth
• Email address and mobile number
• Copy of national ID card or passport (if required)
• Current and permanent address

To process transactions we collect your payment method details. This includes bKash, Nagad, Rocket, or Upay account numbers or bank account information. We never store your complete payment credentials — only the portion needed to verify transactions is stored securely.

When you use our website, certain technical information is collected automatically:

• IP address and device type
• Browser type and operating system
• Time of access and session duration
• Cookie and local storage data (see Section 8 for details)
• Click patterns and page navigation information

To ensure the smooth operation of the platform and improve the user experience, we store your gaming history, betting activity, win and loss records, and time spent on the platform. This information is also used to comply with responsible gaming policies.

14 takabet uses your personal information primarily for the following purposes:

• Creating and managing accounts
• Processing deposit and withdrawal transactions
• Providing gaming services and sports betting features
• Calculating VIP programme benefits and weekly cashback
• Providing support through customer service chat

To ensure account security and prevent fraudulent activity, we verify your identity and monitor transaction patterns. All data transfers are secured using SSL encryption.

With your consent, we may contact you about:

• Important account-related notifications and updates
• Transaction confirmation messages
• Promotional offers and bonus information (if you have subscribed)
• Security alerts and OTP messages

We analyse your gaming activity to identify risky playing patterns and provide timely support. More details are available in our Responsible Gaming guidelines.

14 takabet never sells your personal information or transfers it to third parties for advertising purposes. However, sharing information may be necessary in certain specific cases to operate our services.

We may share necessary information with the following service providers:

• Payment processors: bKash, Nagad, Rocket, Upay and banking partners — to complete transactions
• Game studios and software providers: to ensure gaming services
• Technology infrastructure providers: for server and data hosting services
• Security and fraud prevention specialists: to protect the platform

In all such cases, third parties are obligated to use information only for the specified purpose and must comply with our privacy standards.

14 takabet may be required to disclose information pursuant to a court order, a lawful request from a government authority, or as part of a legal process. In such circumstances, only the necessary information will be provided.

We retain your information for as long as your account is active. After an account is closed, certain information may be kept for a specified period for the following reasons:

• Financial transaction records: at least five years after account closure
• Identity verification documents: for the applicable legal period
• Customer service conversations: up to two years
• Technical logs: generally 90 days

Once the specified retention period has ended, or where there is no legal obligation to retain data, we will securely delete your information or anonymise it so that it can no longer be linked to you.

You have the right at any time to request a copy of your personal information held by 14 takabet. We will provide that information within a reasonable time following your request.

You have the right to request correction of any inaccurate or outdated information in your profile. This can be done through your account settings or by contacting our customer support directly.

If you wish to stop receiving promotional emails or messages, you may unsubscribe at any time. This will not stop important account-related messages from being sent to you.

You may close your 14 takabet account at any time. In that case, any remaining balance in the account can be withdrawn following the process described in our FAQ section.

14 takabet uses industry-standard technology to protect your information:

• SSL encryption: all data exchanged between the website and server is encrypted
• Data encryption: stored sensitive information is kept in encrypted form
• Firewall and intrusion detection systems
• Regular security audits and vulnerability assessments
• Two-factor authentication (OTP) facility

In addition to technical measures, our staff are trained in data protection policies. Access to your information is granted only to those employees who need it for their work.

If a data security breach occurs and it affects your information, we will notify you as soon as possible and inform you of the steps being taken to address the situation.

Cookies and similar technologies are used on the 14 takabet website. These include:

• Essential cookies: to maintain login status and manage sessions — these cannot be disabled
• Functional cookies: to remember your preferences and language settings
• Analytics cookies: to understand website usage patterns — you may disable these

You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some features of our website to not work properly.

14 takabet strictly follows a 21+ age policy. All our casino and betting services are for persons aged 21 and above only. Age is verified at registration and proof of identity may be requested if necessary.

We do not knowingly collect information from any person under the age of 21. If evidence is found that a minor has created an account, we will immediately close that account and securely delete all related information.

14 takabet reserves the right to change or update this privacy policy at any time. This may be done due to expansion of services, technical changes, or changes in relevant laws and regulations in Bangladesh.

For significant changes, we will notify you by email or through a notice on the website. For minor changes, the "Last Updated" date at the top of the policy will be revised. Continued use of the platform after any changes will be taken to mean that you have accepted the revised policy.

Alongside this privacy policy, visit our About 14 takabet page to learn more about the platform's goals and standards.